I loved exploring the walking routes to neighboring villages, especially when the friendly staff at the reception gave me helpful information. The free Wi-Fi and charming café with a piano bar were delightful. And let's not forget the emblemati building perfectly adapted to the needs of tradespeople!

Sooooo many buses and taxis nearby. What a nuisance!

The hotel offers great value for money, with comfortable rooms and beds. The staff is excellent - friendly, supportive, and attentive to detail. Additionally, the location is convenient, not far from the highway.

No complaints, everything was satisfactory.

Excellent central location. Spacious and clean room. Comfortable bed. Well-assorted breakfast buffet. Delicious and affordable basement cafe-bar. Efficiently run hotel. Brilliant staff. Warm and welcoming village community

Nothing that I didn't like.

The hotel had a charming renovation with comfortable and up-to-date facilities. The staff were warm and helpful. It was easy to find parking on the street. Great location for exploring Bilbao and San Sebastian. The food was marvellous.

Felt very special, nothing too much trouble.

The hotel's warm and cozy decoration made me feel right at home. The common areas were tastefully furnished, boasting a charming ambiance that added to the overall comfort. As a senior traveler, I appreciated the hotel's accessibility, with well-maintained elevators and spacious hallways that made it easy for me to navigate.

It would have been even better if the children working there were more attentive to the specific needs of senior guests.

The staff made me feel very welcome and went above and beyond to ensure my comfort. The rooms were spacious, modern, and impeccably clean, with large and comfortable beds. The hotel's location, not far from the highway, was convenient for me, making it easy to reach. The attention to detail and basic amenities provided were excellent.

No significant aspect to mention - everything was great!

The rooms at Hotel Mondragon are incredible! They are beautifully decorated and have a cozy feel to them. I absolutely loved the modern yet warm ambiance. The flat-screen satellite TV in the room was a great addition. We were able to relax and watch our favorite shows after a long day of exploring. Having a kettle in the room was a nice touch. We could enjoy a hot cup of tea or coffee whenever we wanted. The air conditioning was a lifesaver during the hot weather. It kept the room at a comfortable temperature throughout our stay. The suite with a double bed was perfect for our family. We had plenty of space to spread out and make ourselves at home.

Personally, I found the private bathroom with a hot tub to be a bit unnecessary. I would have preferred a regular shower instead.

I recently had the pleasure of staying at this hotel and I must say, it exceeded all my expectations. the staff was incredibly friendly and welcoming, making me feel right at home. Secondly, the rooms were spacious, modern, and impeccably clean. The beds were large and comfortable, ensuring a good night's sleep. Lastly, the location of the hotel was ideal, not far from the highway, making it easy to access.

All in all, my stay at this hotel was fantastic and I can't wait to visit again.

Good Location and Easy Access

The hotel is conveniently located, just a short drive from both San Sebastian and Bilbao. This makes it an ideal base for a road trip around the Basque Country. the hotel is easily accessible from the nearby highway, which is great if you are arriving by car. Lastly, the staff was friendly and accommodating throughout our stay.

The breakfast was not up to par with our expectations for a hotel of this caliber. The buffet was not well marked, making it difficult to find what you were looking for.

We had a great stay at this hotel. The location was convenient, with easy access to the highway and transportation. The hotel facilities were clean and inviting, with a delicious breakfast and friendly staff. Parking was also easily available.

Everything great.

Great value and Comfort

Stayed here for a city break and was pleasantly surprised. The hotel was great value for its location; close to main highways and easy to reach the city centre by public transport. The room was comfortable, spacious and had all necessary amenities. Plus, the breakfast was really delicious! Another key positive was the helpful and friendly staff, who made our stay even more enjoyable.

The hotel restaurant wasn't the best, with limited choices and average food. However, there were plenty of local dining options just a short walk away.

The hotel is conveniently located between San Sebastian and Bilbao, making it a great choice for exploring both cities. It is situated in an old town with charming streets and offers good hotel facilities, including a restaurant with a terrace. The rooms are quiet and clean, with comfortable beds and spacious bathrooms. The staff is friendly and provides quick laundry service. Guests can enjoy a delicious breakfast and may even be treated to a nice view, as mentioned by previous reviews.

Parking can be a bit of an issue, with limited space available and no way to reserve in advance.

We had a wonderful stay in a cozy hotel located conveniently close to the highway. The room was lovely and clean with a modern bathroom, making us feel comfortable and refreshed after a long journey. The staff were incredibly friendly and always went out of their way to make our stay comfortable, serving us a delicious breakfast each morning. We also enjoyed the beautiful views from the hotel and appreciated its secure parking facilities.

It would have been more convenient if the hotel had more amenities available for purchase, like shirts or bags, to help us remember our stay better.

Friendly and Helpful Staff

What really made my stay at Hotel Mondragon memorable was the staff at the 24-hour reception. They were like walking encyclopedias, providing me with valuable information about the surrounding area and suggesting various walking routes. They were always there, ready to assist me with a smile, making me feel like a VIP. It was like having my very own personal tour guide on hand!

Limited Nearby Restaurants